Menu
1. Enter your email to sign up.
2. Create your account by setting a password.
3. Press the “Start” button to enable camera access.
4. Scan the IMEI barcode or enter it manually.
5. The system verifies IMEI subscription eligibility.
6. Review the price and subscribe your plan.
Roam for free only within this zone.
Australia
AUD 12.00/mth
AUD 9.90/mth (Billed annually at AUD 118.80/yr)
Cambodia
USD 12.00/mth
USD 9.90/mth (Billed annually at USD 118.80/yr)
China (Mainland)
HKD 68.00/mth
HKD 58.00/mth (Billed annually at HKD 696.00/yr)
Hong Kong
HKD 68.00/mth
HKD 58.00/mth (Billed annually at HKD 696.00/yr)
India
USD 12.00/mth
USD 9.90/mth (Billed annually at USD 118.80/yr)
Japan
JPY 980/mth
JPY 715/mth (Billed annually at JPY 8580/yr)
Macau:
MOP 68.00/mth
MOP 58.00/mth (Billed annually at MOP 696.00/yr)
Malaysia
MYR 30.00/mth
MYR 24.00/mth (Billed annually at MYR 288.00/yr)
Myanmar
USD 12.00/mth
USD 9.90/mth (Billed annually at USD 118.80/yr)
New Zealand
NZD 12.00/mth
NZD 9.90/mth Billed annually at NZD 118.80/yr
Pakistan
USD 12.00/mth
USD 9.90/mth (Billed annually at USD 118.80/yr)
Philippines
PHP 399.00/mth
PHP 320.00/mth (Billed annually at PHP 3,840.00/yr)
Republic of Korea
KRW 6,900/mth
KRW 5,900/mth (Billed annually at KRW 70,800/yr)
Singapore
SGD 10.00/mth
SGD 6.99/mth (Billed annually at SGD 83.88/yr)
Sri Lanka
USD 12.00/mth
USD 9.90/mth (Billed annually at USD 118.80/yr)
Taiwan
TWD 200/mth
TWD 160/mth (Billed annually at TWD 1,920/yr)
Thailand
THB 250/mth
THB 187.50/mth (Billed annually at THB 2,250/yr)
Vietnam
VND 150,000/mth
VND 120,000/mth (Billed annually at VND 1,440,000/yr)
Roam for free only within this zone.
USA
USD 12.00/mth
USD 9.90/mth (Billed annually at USD 118.80/yr)
Canada
CAD 15.90/mth
CAD 12.72/mth (Billed annually at CAD 152.65/yr)
Roam for free only within this zone.
Austria
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Belgium
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Bulgaria
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Croatia
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Cyprus
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Czech Republic
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Denmark
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Estonia
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Finland
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
France
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Germany
EUR 9.99/mth
EUR 95.88/yr
Greece
EUR 9.99/mth
EUR 95.88/yr
Hungary
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Luxembourg
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Iceland
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Ireland
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Italy
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Latvia
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Malta
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Netherlands
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Norway
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Portugal
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Romania
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Slovakia
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Slovenia
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Spain
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Sweden
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Switzerland
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
Turkey
EUR 9.99/mth
EUR 7.99/mth (Billed annually at EUR 95.88/yr)
United Kingdom
GBP 8.99/mth
GBP 6.99/mth (Billed annually at GBP 83.88/yr)
Roam for free only within this zone.
Aland
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Albania
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Armenia
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Azerbaijan
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Belarus
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Bosnia & Herzegovina
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Faroe Islands
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Georgia
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Gibraltar
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Isle of Man
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Jersey
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Kazakhstan
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Macedonia
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Moldova
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Monaco
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Montenegro
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Russia
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Montenegro
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Russia
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Serbia
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
State of Vatican City
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Ukraine
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Uzbekistan
EUR 28.00/mth
EUR 22.33/mth (Billed annually at EUR 268.00/yr)
Roam for free only within this zone.
Saudi Arabia
USD 36.00/mth
USD 29.70/mth (Billed annually at USD 356.40/yr)
United Arab Emirates
AED 100.00/mth
AED 80.00/mth (Billed annually at AED 960.00/yr)
Israel
USD 12.00/mth
USD 9.90/mth (Billed annually at USD 118.80/yr)
Kuwait
USD 12.00/mth
USD 9.90/mth (Billed annually at USD 118.80/yr)
Jordan
USD 36.00/mth
USD 29.70/mth (Billed annually at USD 356.40/yr)
Oman
USD 36.00/mth
USD 29.70/mth (Billed annually at USD 356.40/yr)
Qatar
USD 36.00/mth
USD 29.70/mth (Billed annually at USD 356.40/yr)
How do I proceed with the sign up? (eSIM)
How do I proceed with the sign up? (SIM Card)
List of countries we can use this FreeSIM?
The myFirst FreeSIM service is compatible with approximately 85 countries worldwide. While traveling within the same zone, there are no additional charges. However, if the device ventures into a different zone, additional roaming fees will apply and require sign-up. Please note only eSIM device support roaming within different zones.
The watch comes together with the SIM card or we need to subscribe for it separately?
myFirst Fone comes with the preinstalled SIM card during purchase and you may choose to activate the SIM by log in to https://myfirst.tech/freesim/ followed by restarting the watch to enjoy the service.
What are the document required for the sign up?
For customers from Singapore, Singpass verification is mandatory for the sign-up process. However, customers from other countries do not need to provide any documents for verification.
Is there extra data roaming charges when watch used in other countries?
For myFirst FreeSIM eSIM users, traveling within the same zone, there are no additional charges. However, if the device ventures into a different zone, additional roaming fees will apply and require sign-up.
For myFirst FreeSIM physical SIM card users, you can only travel within the same zone, and no additional charges. The myFirst FreeSIM SIM card can not be used in a different zone.
How long is the activation process?
The whole process takes about 5 to 10 minutes and you may start using the watch immediately after activation completes.
Can I use a different SIM card with the watch?
You may choose to remove the SIM and exchange with your preferred local SIM card and you will not be charged.
* For Singapore users, our devices support network by Singtel, StarHub and M1 at the moment, which also include Circle Life, GOMO and others MVNO. However, please note that TPG SIM is running by pure LTE data and they don’t have 3G network or GSM voice network. Therefore, it is not compatible with our device.
How do I manage my monthly subscription plan?
You may visit this link to check your billing status:-
https://freesim.myfirst.tech/portal
Whom to approach for further assistance on any issues with the watch or SIM?
You may reach out to our customer support at [email protected]
Can the SIM used on other devices?
Please note each SIM card is bind with particular watch and usage of the SIM on a different devices will eventually lock the SIM and unable you to use further.
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